Ask the Experts | How Customer Service Drives Profits
Question: Can you explain how customer service drives increases in profits?
Question: Can you explain how customer service drives increases in profits?
Drew Cameron, a renowned consultant who's worked nearly every role in a contracting company over his four decades in the industry, joined Weldon Long and John Ketchell on Cracking the Code this week.
Question: How do I estimate my market potential?
In sales or on a service call, there's nothing more vital than building a relationship with the homeowner. It's important to find common ground, shared interest, but also to not let those ...
What can contractors learn from someone in the supply side of the home services industry; someone with a history working with contractors as well as manufacturers?
Question: In the Prosperity Mindset training, you [Weldon Long] talk about getting emotionally committed. How can I help my service techs get emotionally committed?
Question: Has your company found online marketing to be a cost-effective way to increase leads?
Sixty seconds of conversation can build the foundation of a good relationship, and that relationship can yield big results in business. How do you start?
Ask the Experts: What can I do as a business owner to increase my sales and customer base?
A service call may last 90 minutes, even two hours, but the most important parts of that call will take place over the course of just a few minutes. In fact, you can narrow it down to six crucial conversations...
In part two of our "Sparking Your Success" series, host Mark Matteson continues adapting his bestselling book for professionals. Today, he explains the importance of how you talk to yourself...