Ask the Experts | How to Ensure Team Offers Financing

Question: "How can I ensure that my team is actually offering our financing options to the customer?"
Question: "How can I ensure that my team is actually offering our financing options to the customer?"
Question: "I have seen Amazon Home Services and Google Local Services on the internet. Should I be concerned about their offerings? How can I compete against them?"
Josh Kelly, co-founder of RevuKangaroo, a leading online reputation management system, joins Mark on the latest episode. Josh explains not just what contractors need to know when it comes to how contractors' online reviews affect their Google rankings, but also relates how he took his family's HVAC company from $6.5 million to $80 million+ in ...
Question: Are your techs instructed to invite the homeowner to observe the diagnosis?
Question: "When should I expect to receive my financials from our accountant each month? And how do I read my profit & loss statement?"
Earning your customer's trust can be distilled down to four things you can offer that will help the customer minimize risk. If you can minimize their risk, you'll maximize your sales. In our latest free clip of the week...
Question: "How do I determine how much of a percentage of my overhead to allocate to demand service calls?"
"How do you deal with 'three bids'? How do you deal with 'I want to think about it?' And how do you deal with homeowners who want a cheaper price?"
In part 3 of an ongoing series, Mark Matteson talks about how attitude and goal-setting can yield big results on the job and off, paying particular attention to how those simple ideas helped transform him from a service tech...