What do you need help with?

To improve yourself, personally and professionally, you have to commit to personal responsibility -- even when it's hard.

Question: What percentage of total sales should be financed if my sales team is being effective?

The results are in, and science is starting to agree: the homeowner can actually sense your negativity -- or positivity!

In the May 2018 Snapshot Survey, we asked contractors all about Company Vision & Culture. Here's one survey question and its results from the summary report ...

Question: Should we utilize paid advertising with Yelp?

The difference between excelling in your work and simply keeping your head above water? Consistency. Perfect the process and run it consistently and, more often than not, you'll succeed.

The summer busy season can push your CSR's to the limit -- that phone may not stop ringing until fall. So how can they cope, while delivering the highest level of service possible?

Question: How do you measure the effectiveness of TV and radio marketing?

One tried and true technique for unburdening debt: Sell your way out of debt -- and into prosperity. ...

Question: What continuing education do you recommend for technicians and sales reps?

What if homeowners call you up and say "your techs are always trying to sell us something"?

Great contracting companies start at the top with leadership. Leadership sets the tone for the rest of the team, putting talented people in a position to excel and helping bring the best out of those who could use a little more attention. Good leadership allows the owner to step away for a day, a week, a month, and know the company can thrive without them.