So if we were paying 100% straight commission to a salesperson, what numbers should we use? In my humble opinion, calculate using the revenue, with no discount to that for financing costs, rebate costs or technician or employee spiff costs. I don’t think that a salesperson’s job ...
There are three key things that contribute to success or failure -- and you have varying levels of influence over them. ...
Question: How can I use my online reputation management process to drive behaviors for my service techs? Any promotions or spiffs you might suggest for that process would be helpful.
Mark Matteson taps his decades of experience to lay out simple rules for sales success and explain the secret weapon that's more valuable than anything else when it comes to closing sales and satisfying customers.
Ongoing training is vital to the success of your company. But what if you invest in training a new employee, only to see them take those skills and experience to a new employer?
First and foremost, we wanted to know how many companies field and respond to after-hours services calls, and it turns out an overwhelming 9...
Question: What the best way to assemble install pricing?
September's here, and the busy season is ending. So how can you ensure the phone keeps ringing now that business is cooling off?
Question: What timekeeping apps do you recommend?
95% of visitors are leaving contractors' websites without doing anything. They don't take action. They don't book a call. That's not only a wasted opportunity, ...