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Encouraging your technicians to set their own goals can create a sense of autonomy and purpose in their daily routine.

Question: Is search engine optimization (SEO) still important in today's online landscape? What makes for good SEO?

Consistent actions promote consistent results. In this week's Cracking the Code episode, learn the framework that will keep your CSRs, service technicians, and salespeople moving forward on a path of success.

It takes 25 days to form a habit - that means you're only 25 days away from a new life! Learn how creating healthy habits can promote success in this Clip of the Week.

Question:What can we do to motivate our sales guys to get to the next level?

In part three of our summer training series, learn how changing your mindset towards CSR, service tech, and sales training can lead to success during the summer busy season.

What your CSR's say on the phone reflects on the rest of the company.

Question: Can you explain the calculation of gross profit per man day?

The EGIA Best Practices Library provides contractors with tools and resources they need to thrive. Here are the new materials we've added in the 6/1/19 update.

In part two of our summer training series, learn how to align your CSR's behaviors with your brand experience and prepare your salespeople for success.

A positive mindset provides positive results. In a clip from this week's Cracking the Code, Weldon Long teaches you how to reframe your thinking to achieve success in the busy summer months.

Question: I suspect my bookkeeper is stealing. How do I determine if she is?

In May’s Snapshot Survey, we asked contractors about their approach to tackling the approaching summer busy season.

When you're busy during the summer, training can often suffer. Here are bite-sized training segments to help your employees continue to deliver exceptional service to your customers.