Technician Communications: Choose Your Words Wisely
On episode 31 of Unfiltered, learn how choosing the right words can help your people sell more systems, increase service agreements, and improve your overall brand experience.
On episode 31 of Unfiltered, learn how choosing the right words can help your people sell more systems, increase service agreements, and improve your overall brand experience.
In November's Snapshot Survey, we asked home services contractors their employee retention practices to help you implement successful strategies in your business.
On this Cracking the Code podcast, Steve Shallenberger introduces the key principles of strategic planning that will help you align your team from top to bottom.
On this week's Ask the Experts video, learn what you should do when you show up to a sales call and there are other companies present.
On this Cracking the Code podcast, Drew Cameron and Russ Horrocks introduce 4 elements to an effective sales meeting to help you develop your teams skills.
In this Cracking the Code clip of the week, learn 3 principles the most successful companies use to think outside the box and design solutions for problems big and small.
Visit the EGIA Financing Clearinghouse to take advantage of our lender partners' special fall promotions before November 30, 2020.
On this week's Ask the Experts video, learn how to introduce your company, explain what you do, and sell more service agreements to first-time customers.
On episode 30 of Unfiltered, learn how to close more calls with improved tech communication during the last 15 minutes of the customer interaction.
On this week's Cracking the Code podcast, Rob Shallenberger introduces 3 principles of top-performing companies and how you can utilize them to help your contracting company soar.
Our partners at Microf help contractors offer their customers the lowest financing rates appropriate for any budget. Learn how you can enroll today!
On this week's Ask the Experts video, learn how to train your call center and dispatchers to follow a script and improvise as needed.
On this week's Cracking the Code podcast, Drew Cameron explains time-tested strategies for recruiting talent to your home services business.
Inspire tomorrow's HVAC professional today by sharing the EGIA Foundation's HVAC Scholarship opportunity with your local community!
In this Clip of the Week from the Cracking the Code show, learn how to overcome slow seasons with these proven marketing ideas.
On this week's Ask the Expert video, EGIA's experts discuss the benefits of call center scripts to capitalize on all incoming opportunities.
In episode 29 of the Unfiltered podcast, EGIA's contracting experts discuss how to align service technicians with the values of the company to create a streamlined process of excellent customer service.
On this week's Cracking the Code podcast, Drew Cameron continues his discussion on shoulder season marketing to help you avoid the seasonal downturns in contracting.