As any HVAC contractor knows, leads are invaluable when it comes to your company’s success. In the Lead Coordination class, you will learn how to maximize those lead opportunities. You will learn the role of the lead coordinator, what questions to ask the customer in order to set the comfort advisor up for success and how to utilize tools and software to optimize job board management. This course will give you key tips on communicating with your customer along every step of the sales process as well as KPIs to manage effectiveness in lead conversion.