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The “typical contractor” is the reason the average ducted HVAC system only delivers 57% of its rated capacity.

The “high performance contractor” eliminates guesswork and delivers an unparalleled customer experience. David Holt, of National Comfort Institute, explains the difference — and how to be the high performer — in a clip from this week’s episode of the Cracking the Code weekly show.

Watch the clip from this week’s episode of Cracking the Code below, and visit egia.org/Show to watch the full show, before it goes in the members-only archive on July 16th.