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In the latest free Clip of the Week, Gary Elekes is back, talking about mindset. Specifically, in response to a viewer question, he explains the connection between fostering a successful mindset in your service techs and those techs going beyond simply fixing equipment and actively selling accessories, such as filters or service agreements.

This clip is an excerpt of the full EGIA Contractor University Weekly Show. If you’re an EGIA Plus or Premium Member, click here to view the full Weekly Show.