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Whether you’re hiring a technician right out of school or a veteran from another company, it’s vital to constantly be developing them as home comfort professionals.

In this “Clip of the Week” from EGIA’s critically-acclaimed Cracking the Code show, learn how you can develop your service technicians’ natural talents and increase your bottom line.

Watch the clip below, and visit egia.org/Show to watch the full show for more on developing first-class service techs before it enters the members-only vault.