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A successful call center is the cornerstone of any great contracting company.

In part six of a continuing summer series, Brigham Dickinson gives you the tools to build a world-class team of CSR’s that consistently books calls.

Plus, Gary Elekes helps your service techs set goals and Weldon Long gives your sales advisors the first two steps in his proven five-step sales process.

All that and more, on this week’s episode ofCracking the Code!