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Access the Third Segment of our New Four-Part Service Tech Communication & Selling Online Course Now!

We are excited to announce the launch of the third segment in our brand-new,four-part Service Technician Training & Development online class.The third module of thisnew class, which will conclude with Part 4 in July,offerspowerful education and best practices forservice techniciansaround sales, communication and the client experience. The comprehensive module comprises 19 new videos, including:

  • Video 1: Exceeding Expectations with the WOW Experience
  • Video 2: The 7 Areas of the WOW Experience
  • Video 7: Qualifying & Assessment QuestionsVideo 10Advancing to a Decision – Using Price Books
  • Video 11: Presenting Multiple Options – Value vs Dollar Balance
  • Video 12: Working with Lead Coordination
  • Video 13: Working with Genders
  • Video 15: Discussing Financing
  • Video 17: How to Craft Questions for Relationship Success
  • Video 19: Questions About Comfort Components

Be on the lookout for module 4, coming July 1st, including 14 training segments with expert training advice from Gary Elekes, Weldon Long, and James Leichter.

Ready to Start the Course?

EGIA Contractor Unviersity Members can log in to their member dashboard and navigate to the “Contractor Training” tab and select “Online Classes” to start the Service Technician training course. If you’re not an EGIA member, you can get access to the full Service Technician online course free for 30 days by clicking the banner below!