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Of the 10 steps that James discusses, which were discussed in this video?
According to James, you should dispatch technicians from where?
When preparing for the service call, it is important to understand that you will be judged by how you ________ and ________.
True or False. The service technician should chew gum before approaching the client’s residence.
When approaching the client’s residence, which of the following should the service tech do?