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Question 1 of 5
1. Question
True or False. In some circumstances, it may be a good idea to leave a little repair work undone in the event you need to present solutions to your customer and then extricate yourself from the decision-making process.
Question 2 of 5
2. Question
Before discussing any problems or recommendations, try to find something _____________________ to say about the system.
Question 3 of 5
3. Question
The customer needs to know that you are _____________________.
Question 4 of 5
4. Question
According to this video, you should not make recommendations _____________________.
Question 5 of 5
5. Question
By asking the customer to sit down, you position the conclusion to feel _____________________ from everything else you’ve done on the call.