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By always asking for permission at the beginning, you take _____________________ off of yourself in the end!
True or False. When you ask the customer for permission to address potentially unknown issues within the home, you may also uncover additional needs or interests the customer has.
By asking first, you give yourself a _____________________ reason to approach the customer with a summary of recommendations at the end.
Always ask for _____________________ to present additional findings at the end of the call before beginning the diagnostic.
Historically, technicians usually feel sensitive about seeming like a _____________________ when they present additional options to a homeowner on a service call.