A robust maintenance program (or service agreement program) creates ________.
Question 2 of 5
2. Question
True or false: Our pricing structure for maintenance calls should be consistent for both Service Agreement Club members as well as one-time clients.
Question 3 of 5
3. Question
True or false: It is crucial to allocate costs for every component of delivering a maintenance call to determine what we must charge to the customer.
Question 4 of 5
4. Question
The strategy behind a no profit tune-up call is to ___________.
Question 5 of 5
5. Question
True or false: At the end of the day, our goal is total profit per company; we must balance profit per job with selling the highest percentage of our labor capacity.