In connecting with the customer, we must connect on the level(s) of _________.

Showing your competency, confidence, protections and assurances will increase the customer’s level of ____________.

Drew suggests that it is key, prior to any sales call, to be in a prime state of mind and professionally prepared.

In terms of timing in the sales process, it is important not to ___________ prior to ________.

It is important to have a simplified explanation, analogy or story when talking ____________ terminology.