In the Repair vs Replace process, rule 2 focuses on ___________.

If the client qualifies for the repair conversation in rule 1 but does not qualify under rule 2, what should we do?

When a homeowner is faced with an unplanned replacement situation, ___________ is crucial to closing more projects.

True or false: Once a client qualifies under the 4K rule, we always recommend a new system.

True or false: If the homeowner is moving in the next 3 years we should never recommend replacement.