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Congratulations! You’ve successfully completed the Service Technician Training course. To download the completion certificate for this course, click continue to return to the main course page. Your certificate will be available for download above the module links.
As a selling technician, the last few minutes of the call are the most important with respect to your _____________________.
Don’t give up in the final few minutes! Finish the _____________________.
Make _____________________ recommendations which are relevant to the homeowner and everything you’ve learned about their family, home, and needs.
Like Weldon says, “The answer is always no, until you ask _____________________ .“
You have not completed the sales process until you make a(n) _____________________ request for the business.