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Congratulations! You’ve successfully completed the Maintenance Technician Training & Development – Module 1 course.
Gary advocates that maintenance technicians not only be trained technically, but also trained in __________ as well.
A great way to receive constructive commentary is through the __________ process.
A key benefit of a real play (aka role play) is to get an understanding on how the maintenance technician is _________ with the client.
In order to get a proper evaluation on a maintenance call, a __________ should be included.
True or False: The true purpose of the ride-along is to point out all the maintenance technician’s mistakes.