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You know the question. You’ve asked the question. How can I hire and keep the right people? Across the industry, hiring contractors is cited as one of the paramount difficulties in home services companies.

In the latest Tip of the Week, Weldon Long and Gary Elekes break down where it all starts: leadership and culture.

This tip is an excerpt of the full EGIA Contractor University Weekly Show. If you’re an EGIA Plus or Premium Member, click here to view the full Weekly Show.

This clip is excerpted from this week’s episode of Cracking the Code. Visit www.egia.org/show to watch the latest full show.