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Our demonstration of the game-changing Contractor University online platform marches on. In the latest Tip of the Week we offer another full episode of Cracking the Code.

This time, Weldon Long and John Ketchell tackle two more core topics in Contractor University — Service Management Operations and Service Agreements — and walk through the online classes for each and how they can immediately impact your business for the better.

Plus, Weldon addresses a viewer question on how to use comedy in the sales process.

This clip is excerpted from this week’s episode of Cracking the Code. Visit www.egia.org/show to watch the latest full show.