EGIA
Resource Library
Online Classes
Register For Events
Blog
Join Now
Log In
Join Now
Log In
Module 2: Phone Communication Skills
Customer Service
Module 2: Phone Communication Skills
Segment 1: Booking the Call
Not Completed
Segment 2: Questions to Ask
Not Completed
Segment 3: CSR Behavior
Not Completed
Segment 4: Non-Verbal Communication Skills
Not Completed
Segment 5: Becoming Inspirational
Not Completed
Segment 6: Listening to the Client’s Needs
Not Completed
Segment 7: Establish Empathy and Show Interest
Not Completed
Segment 8: Building Value Around Your Company
Not Completed
Previous Module
Back to Course
Next Module
Try it Free
Get All-Access
for 30-Days Free
Unlock all of the available training resources
Sign-up Now
