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Transition questions are important in order to get from the questioning process to _________.
The way you transition is dependent on the customer’s __________.
True or False: When dealing with amiable and analytical personalities, Gary recommends you speed up the process.
Weldon recommends that when beginning the transition questioning process, you emphasize that it is a _________ type of conversation rather than just a maintenance call.
One technique to separate the transition and assessment from the maintenance is to have a ____________.