0 of 5 Questions completed
Questions:
You have already completed the quiz before. Hence you can not start it again.
Quiz is loading…
You must sign in or sign up to start the quiz.
You must first complete the following:
0 of 5 Questions answered correctly
Your time:
Time has elapsed
You have reached 0 of 0 point(s), (0)
Earned Point(s): 0 of 0, (0)
0 Essay(s) Pending (Possible Point(s): 0)
| Average score |
|
| Your score |
|
You must pass with an 80% or better to move on.
You Passed! You may continue to the next lesson.
You may also restart this quiz for more review or if you would like a better score.
If you’re going to provide in-house extended warranties to your customers, you must always be the _____________________ contractor.
Gary requires a maintenance agreement with every extended warranty in order to manage the _____________________ control for the system; this is an important factor when predicting failures to plan your prices.
If a technician runs a service call and finds a failure with a customer who has an extended warranty, it is imperative to have an extended warranty _____________________ because you will no longer be booking it in demand service.
One idea to manage _____________________ is to move the money from the sale into a deferred liability account on your balance sheet and use it to pay the labor as needed.
When planning your pricing model, remember to account for _____________________ and the impact it will have on the number of failures you plan for.