True or False. The language you use does not affect your professionalism.

Professionalism encompasses which of the following?

True or False. Compartmentalization and professionalism require you to start the next call as a brand-new call – you shouldn’t bring bad feelings over.

According to Gary and Weldon’s examples, you should be able to communicate with and convince _______ as they have influence over the final decision.

True or false. Having a professional mindset means that you have the proper expectations for yourself.