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Congratulations! You’ve successfully completed the Service Technician Training – Module 1: Mindset course.
True or False. As a technician, you need to be open-minded and take constructive commentary.
According to Gary, you should ________ the advice given to you by others.
Weldon states that we all have _______ that we try avoid changing.
True or False. Role play is the worst opportunity for you to benchmark where your process is.
To get the best out of role play and ride-alongs, you have to do what?