According to Weldon, one of the best ways to approach your customer about a possible system replacement is by giving them a 5 year _____________________.

If the customer is facing an expensive repair, it’s important to review and educate them on the true cost of _____________________ over the next five years.

True or False. It’s typically in a homeowner’s best interest to at least offer to them the idea of replacing the system.

You control the process, the homeowner controls the _____________________.

The key to setting the lead turnover is to take the _____________________ off.