Always take _____________________ and videos of any issues found during your diagnostic process in case the location of the problem is inaccessible to the homeowner.

Leverage your skills, tools, processes and knowledge to showcase the _______ of the work you’re doing.

One way to help a homeowner perceive more value is if you _____________________ them in the diagnostic process.

Value only exists if the homeowner _____________________ it.

True or False. “Relative perceived value” means that the value of something differs from person to person based on their own perception.