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CERTIFICATION PROGRAMS
We offer the following role-specific certification programs that are designed to provide professionals within residential HVAC businesses with a structured and clearly defined educational roadmap that will enable them to develop all the soft skills and the knowledge base necessary to thrive in a specific position in their HVAC company. Click each of the options below to learn more.
General Manager
Certification Program
The role of a General Manager is to “Lead”! This requires planning, directing through communication and leadership skills, plus controlling and developing the management functions of the company operations. The GM is responsible for the leadership, management, and performance of the company.
Sales Manager
Certification Program
The role of Sales Manager is to plan, direct and control the functions of the sales department, typically with direction and leadership from the General Manager. The Sales Manager is responsible for leadership, management, and performance in the sales department and requires a specific set of skills and capabilities.
Service Manager
Certification Program
The role of Service Manager is to plan, direct and control the functions of the service department, typically with direction and leadership from the General Manager. The Service Manager is responsible for leadership, management, and performance in the service department and requires a specific set of skills and capabilities.
Comfort Advisor
Certification Program
A Comfort Advisor is a professional salesperson who provides customers with home comfort solutions. A Comfort Advisor is not an estimator who sells on "price" alone. High performing Comfort Advisors are skilled professionals who use their magnetism, style, charisma, and personal likeability to drive sales and deliver a great customer experience.
Service Technician
Soft-Skills
Certification Program
The most successful and effective service technicians throughout the HVAC industry are those who not only have the technical aptitude to be successful in their role, but have the soft skills necessary to deliver a great customer experience every time.