The most successful and effective service technicians throughout the HVAC industry are those who not only have the technical aptitude to be successful in their role, but have the soft skills necessary to deliver a great customer experience every time.
Below is a cultivated collection of the various online courses, live workshops and supplemental educational resources that current or perspective Service Technicians within residential HVAC businesses should complete to develop the soft skills necessary to be successful in their role.
Any individual who satisfactorily completes all of the required courses and workshops listed below within a two-year time-frame is eligible for the official Contractor University Service Technician Soft-Skills certification. To begin the program, complete the letter of intent form to make us aware of your plan to work towards your official certification.
To earn your certification, you are required to attend the following event. If the event is offered on multiple dates, you only need to attend it once. Click on the boxes below to learn more and register.
(Not Required)