SERVICE MANAGER CERTIFICATION PROGRAM

The role of Service Manager is to plan, direct and control the functions of the service department, typically with direction and leadership from the General Manager. The Service Manager is responsible for leadership, management, and performance in the service department and requires a specific set of skills and capabilities.

Below is a cultivated collection of the various online courses, live workshops and supplemental educational resources that current or perspective Service Manager’s of residential HVAC businesses should complete to be successful in their role.

Any individual who satisfactorily completes all of the required courses and workshops listed below within a two-year time-frame is eligible for the official Contractor University certified HVAC Service Manager designation. To begin the program, complete the letter of intent form to make us aware of your plan to work towards your official certification.