Course Description

A key component to a successful sales department is consistency and focus on the right behaviors in order to deliver consistent results and ultimate customer satisfaction. However, in the HVAC business, particularly in peak season, it is tempting to take shortcuts in the sales process. The In-Home Sales course goes in-depth on all the challenges a comfort advisor will face with homeowners. There are several video roleplay examples of how to build trust with your customer plus techniques on how to ask for the order and overcome objections. Furthermore, this course will help you develop a sales process that you can follow on every sales call to deliver quality results and create happy customers who will jump at the chance to give a positive reviews and endless referrals.